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Frequently Asked Questions

How do I receive my NPR Library card?

How much does my NPR Library card cost?

May I use the Pasco County library card at my NPR Library?

Is there a limit to the number of items I may borrow?

How long may I keep an item?

May I renew an item?

How do I renew items?

How may I receive an item that is currently checked out?

May someone else pick up my items for me?

What if I return an item late, damage or lose it?

What should I do if I lose my NPR Library card?

May I return items borrowed from Pasco County libraries to my NPR Library, and vice versa?

Does my NPR Library offer public access to the Internet?

Is there a charge for Internet access?

May I let a family member use my NPR Library card to get on the computer?

Does my NPR Library have computer classes?

How do I get on the computer?

How long may I use the public computers?

Does my NPR Library have copy, fax, or scan services available?

 

How do I receive my NPR Library card?

Members 18 years and over need to provide a valid government issued photo ID. You may bring a recent piece of mail that has your name and current address on it. If you do not have one, please see a library employee for accepted alternatives, or call 727-853-1279.

Members under 18 must have a parent or legal guardian present to accept legal responsibility for the card use. The responsible parent or legal guardian must either already have a New Port Richey Public Library (NPR Library) card or obtain one.

How much does my NPR Library card cost?

All Pasco County residents, along with those who pay property taxes to the city of New Port Richey, and members of libraries who have a reciprocal borrowing agreement with your NPR Library may be issued a card for free.  

May I use the Pasco County library card at my NPR Library?

Your NPR Library is an independent library and issues its own library card to you. However, we honor your card for the issuance of one of ours. You may also request that your NPR Library add its barcode to your existing library card in lieu of carrying an additional card in your wallet.

Is there a limit to the number of items I may borrow?

You may check out up to five DVDs at one time. There are no other item limits.

How long may I keep an item?

You may keep DVDs, Mobile Hotspots and New Books for two weeks (14 days). You may keep all other items for four weeks (28 days).

May I renew an item?

New Books, Mobile Hotspots and DVDs may be renewed one time. All other materials may be renewed twice. Items will not be renewed if someone else has requested them.

How do I renew items?

Renew items by calling the library at (727) 853-1279, emailing nprlibrary@nprlibrary.org or logging into your account at www.nprlibrary.org.

How may I receive an item that is currently checked out?

You may request that an item be held for you. Place a "hold request" in person at the Member Support desk, over the phone (727) 853-1279 or by logging into your account at www.nprlibrary.org. Your NPR Library staff will contact you when the item is available.  We then hold it at the Member Support desk for seven days.

May someone else pick up my items for me?

Anyone who is listed as an authorized user on your account may pick up items for you. In order to add an authorized user to your account, please speak with a staff member.  

What if I return an item late, damage or lose it?

When you receive your NPR Library card, you take responsibility for the materials that we share. You also agree to pay any charges due to late, damaged or lost materials. 

DVDs, Mobile Hotspots and Interlibrary Loan (ILL) materials are assessed a late charge of $1 per day.

All other items are assessed a late charge of $0.25 per day.

The maximum late charge for any item is $15.

Members are also assessed a replacement charge for their lost items, and may be charged a repair charge for damaged items. This can range from $5 for an item that can be repaired in-house to a replacement charge (list price) for the cost of the item, plus $5 for library processing. 

What should I do if I lose my NPR Library card?

Please notify your NPR Library immediately. Until you have alerted us that the card is lost, you are responsible for the materials borrowed with your NPR Library card. Your first replacement library card will be issued for a $3 charge. Subsequent replacement cards cost $5. As an alternative, you may check out library materials without your library card; just show your valid government-issued photo ID.

May I return items borrowed from Pasco County libraries to my NPR Library, and vice versa?

Yes, your NPR Library has an agreement with the Pasco County libraries. Return items borrowed from your NPR Library to any Pasco County library, and they will send the items to us by courier. Please allow 2-3 weeks for receipt of the item by your NPR Library. Note: the items will remain checked out on your account until we receive them. Once we receive your items, we check them in using the "date received" by the Pasco County library.

Return Pasco County library items to your NPR Library, and we will send the items by courier to their home library and include a slip with your return date. Allow 2-3 weeks for receipt of the item by the Pasco County library.  

The only items that cannot be returned to other libraries are items that your NPR Library has obtained for you via an inter-library loan (ILL) from libraries outside of Pasco County. These ILL items must be returned to the NPR Library.

Does my NPR Library offer public access to the Internet?

Yes, Internet access is available to the community through public computers. Your NPR Library also provides free Wi-Fi service both inside and outside on library grounds.

Is there a charge for Internet access?

NPR Library card owners receive two free hours of internet access daily.

If you do not have an NPR Library card (or your own Wi-Fi compatible device), a 1-hour visitor's pass may be purchased for $3.

Print services are available for $0.15 per black and white printed page and $1 per color printed page. Flash drives ($10) are also available for saving your work.

How long may I use the public computers?

Access your NPR Public Library computers for up to two hours per day at no charge.  You may request extra time (if a computer is available) for $3 per hour.

However, if you are conducting a job search, doing school work or accessing e-government services, you may request access to your NPR Public Library Computer Lab for up to two hours per day at no charge.

Laptops may also be borrowed for use inside the library for two hours at a time.

 

How do I get on the computer?

Enter your user ID (the barcode on the back of your NPR Library card) and your PIN number (your four digit birth year).  You may also freely access Wi-Fi by connecting to NPRlibrary-public.

May I let a family member use my NPR Library card to get on the computer?

Only you are authorized to use your library card to access the public computers. Each individual must have their own library card to access the computers. Unauthorized use will result in a block placed upon the library card.

Does my NPR Library have computer classes?

Your NPR Library offers computer classes as volunteer interns are available. Please contact us to determine if classes are currently being offered.

Your NPR Library also offers one-on-one appointment-based classes to meet your needs. Please contact us or schedule your appointment online at nprlibraryclasses.youcanbook.me.

Does my NPR Library have copy, fax, or scan services available?

Yes, copy, fax and scan services are available. You may make a black and white copy for $0.15 per page or a color copy for $1 per page. You may scan to a USB drive for no charge. Fax costs vary and are dependent upon receiver's location and number of pages. Please see a staff member for additional information. 

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